§ 4-4-28. Termination of collection service.

The franchisee may terminate service and shall report such termination promptly to the county administrator, as manager of the unit, upon the occurrence of any of the following events:

(1)

Failure of customer or subscriber to use proper containers for refuse, garbage, recycling, or yard waste;

(2)

Failure of customer or subscriber to maintain containers in a sanitary condition;

(3)

Failure of customer or subscriber to comply with the reasonable rules and regulations established by the governing body; or

(4)

Failure of a nonresidential customer, or a residential customer not appearing on the special assessment roll, or a residential customer or subscriber receiving special services, to pay for services rendered when the following procedure is followed:

a.

When a customer as described above is thirty (30) days past due the date upon which payment shall be made, the franchisee may mail to such customer a ten-day notice of intent to terminate service. A copy of said notice shall be simultaneously sent to the county administrator and the county environmental and extension services department. The customer must notify the county administrator if the bill is disputed within the ten-day period. If a notice of dispute is received, the dispute shall be resolved employing the county's complaint resolution procedures.

b.

In the event the balance remains unpaid after the ten (10) days provided for above, or after ten (10) days following issuance of a written finding from the county administrator following dispute resolution procedures, the franchisee shall discontinue said service and notify the county administrator and the county environmental and extension services department of the fact that service has been terminated. Upon being notified of termination, the county administrator shall take appropriate action to enforce compliance with the terms of this article.

(Ord. No. 2004-006, § 1, 2-10-04; Ord. No. 2008-061, § 1, 9-9-08)